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This page covers the legal framework that governs your use of mysbotop, including how your account data is handled, what rights you hold over your records, and how to contact us when something needs to change. Access to mysbotop is subject to local law and available only where permitted in eligible regions.
mysbotop operates under a policy framework designed to be transparent with you about how your information is collected, stored, and used. When you open an account, we gather the data needed to maintain your wallet connection — including the e-wallet identifier linked to DANA, OVO, or GoPay — and to keep your transaction record accurate and accessible. Data we hold about your account is used only for the purposes of operating the platform: processing deposits, recording withdrawals, maintaining account security, and responding to your support requests. We do not sell or share your personal data with third parties for marketing purposes. Retention periods follow the requirements of applicable jurisdiction. If you close your account, transaction records may be retained for a period required by relevant financial regulations. The current status of your data and linked payment methods is always visible in your account dashboard after login. Availability of this platform — and the rights described here — depends on local law and applies only where your region is eligible. If you have questions about how your data is handled, our support team is reachable through the channels listed on this page.
When you connect a DANA account, we store only the identifier required to route your transactions. No additional wallet credentials are held beyond what is needed for deposit and withdrawal processing.
Deposits made through OVO or GoPay are recorded in your transaction history immediately. You can view, filter, and download this record from your account dashboard at any time after login.
We hold account registration data, transaction records, and device session logs. This data is used exclusively for account operation, security checks, and support resolution — not for third-party profiling.
Account and transaction data is retained in line with applicable financial regulations for your region. After account closure, certain records may remain on file for the duration required by local law.
Understanding where this policy applies helps you know exactly what protections and obligations are in place when you use mysbotop. Four areas define the boundary clearly.
This policy covers your registered account on mysbotop — your login credentials, linked e-wallet identifiers, and the transaction record tied to your account. Rights described here apply to data we hold directly.
Deposit and withdrawal records processed through DANA, OVO, or GoPay fall within this policy. We are responsible for the accuracy of records on our side; disputes involving the e-wallet provider directly are subject to that provider's own terms.
Game content supplied by studios such as Pragmatic Play and Spadegaming is governed by those studios' licensing agreements. We make that content available in the lobby, but content-level rules and RTP disclosures are the responsibility of each studio.
Payment processors, e-wallet providers, and any linked third-party service operate under their own separate terms. mysbotop is not liable for the policies or actions of those external services once a transaction leaves our platform.
You have concrete options when it comes to your account data. These are not abstract entitlements — each one maps to a step you can take through your account or by contacting support directly. To review your records, log in and open the transaction history section of your dashboard. Every deposit and withdrawal linked to your DANA, OVO, or GoPay wallet is listed there with timestamps and amounts. If a record looks incorrect, the correction path starts with a support ticket — include the transaction date and the e-wallet used. To update your account details — such as your registered contact or linked wallet — go to account settings after login and follow the fields shown. Some changes require identity verification as shown in the form. To raise a policy question or request that data be reviewed, use the support contact listed below.
Open account dashboard after login. Your full transaction history — deposits via DANA, OVO, GoPay — is listed there with date, amount, and status. No request needed; it is visible immediately.
Account settings let you update contact information and linked wallet identifiers. Follow the verification steps shown in the form. Changes take effect after confirmation is shown on screen.
Submit a support ticket naming the specific record or data point you want reviewed. Our team will respond through the same channel. Reference the transaction date and payment method to speed resolution.
If you believe data held about your account is inaccurate or needs to be removed, contact support with your account identifier and a description of what should change. We will confirm receipt and the applicable process.
For policy-related questions — data handling, account rights, or transaction record disputes — use the channels below. Our support team handles policy queries alongside account and payment support.
Open the chat widget from your account page after login. Available for account, transaction, and policy questions during active support hours shown in the chat panel.
Send policy and data questions to the support address listed in your account settings under Help. Include your account identifier and the topic so the right team picks it up promptly.
Many policy actions — transaction review, detail correction, wallet record check — are available directly in your dashboard without contacting support. Start there before opening a ticket.
These are the practical measures behind the policy: how data moves through our systems, what cookies do, and how account security is maintained.
We use session cookies to keep you logged in and functional cookies to remember your account state. No third-party advertising cookies are placed. You can review cookie settings in your browser at any time.
Your account is protected by password authentication and session management. If you notice unusual activity, update your password immediately via account settings and contact support through live chat to flag the issue.
Transaction records and account data are kept for the period required by applicable financial regulations in your region. The current retention status is not shown in the dashboard, but you can request clarification from support.
To request a change to data we hold, or to ask a specific question about how your information is used, contact us via the support email in your account settings. We confirm receipt of all policy requests.
Questions we hear most often about how the legal policy works at mysbotop, answered directly.
We collect the registration details you provide, your linked e-wallet identifier (DANA, OVO, or GoPay), and transaction records generated by your activity. Device session data is also logged for security purposes. No payment credentials are stored beyond what is needed to route transactions.
Yes. Every deposit and withdrawal is listed in the transaction history section of your account dashboard. Records are available immediately after login and include date, amount, and the payment method used — DANA, OVO, or GoPay.
Start in account settings to update contact details or linked wallet information. For transaction errors, open a support ticket with the transaction date and amount. Our support team will review the record and confirm the outcome through the same channel.
This policy covers the data and records on the mysbotop side. GoPay, OVO, and DANA each operate under their own terms once a transaction leaves our platform. For disputes involving the e-wallet provider directly, you would need to contact that provider separately.
Access to mysbotop depends on local law and is available only where your region is eligible. The rights described in this policy — data review, correction, and support contact — apply to registered accounts in eligible regions. Availability may change based on local regulation.
Use the support email listed in your account settings under Help, or start a live chat from your account page. Include your account identifier and describe the specific policy matter clearly. We confirm receipt of all policy-related requests and respond through the same channel.