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Your data belongs to you. This policy explains what mysbotop collects when you open an account, make a deposit through DANA, OVO, or GoPay, and move through the lobby — and how that information is stored, used, and protected. We keep the terms direct so you know exactly where you stand.
When you register and access mysbotop, we collect the information needed to operate your account — your login credentials, contact details, and the transaction records tied to your e-wallet activity. Deposits and withdrawals made through DANA, OVO, and GoPay generate transaction records that we retain to maintain an accurate account history and to support any queries you raise about your wallet balance or payment status. We do not sell your personal information to third parties. Data collected during account registration is held according to applicable local law and the requirements of the eligible regions where this service operates. If you use GoPay or OVO to fund your account, the transaction reference stored on our end reflects only what is necessary to reconcile your balance — your full wallet credentials are never stored on our platform. We apply encryption to data in transit and restrict internal access to information on a need-to-know basis. Availability of this service depends on local law and the eligible regions in your area. For questions about how a specific data type is handled, reach our support team through the channels listed on this page.
Transaction references from DANA deposits are retained in your account history for balance reconciliation and support queries.
OVO payment records are stored as transaction references only — full wallet credentials are never held on our servers.
GoPay deposit confirmations appear in your transaction log and are accessible from your account dashboard after login.
Login credentials are encrypted. Access to your account data internally is restricted to staff who need it to resolve your support request.
This privacy policy covers data collected and processed directly by mysbotop through the account registration flow, login sessions, in-lobby navigation, and payment transactions. It does not extend to third-party services that operate independently — including e-wallet providers like DANA, OVO, and GoPay, which each hold their own privacy terms governing how they manage your wallet data on their side. Understanding the boundary helps you know which policy to check for which question.
Covers data collected during registration, login, and session activity on mysbotop. This includes your email, device type, and access timestamps stored to maintain account security.
Covers deposit and withdrawal records linked to your account, including payment method references for DANA, OVO, and GoPay transactions processed through our platform.
Covers cookies and analytics data collected as you browse the lobby, game categories, and account pages — used to keep your session active and improve page behaviour.
Does not cover data held by e-wallet providers, game studios, or external services. For how DANA, OVO, or GoPay manage your wallet data, refer to their own published terms.
You have concrete options when it comes to your own data on mysbotop. Your account dashboard — accessible after login — shows your transaction history, the payment methods linked to your account, and your registered contact details. If any of that information is incorrect, you can update your profile details directly through the account settings page. For data you cannot change yourself, or if you want to understand exactly what we hold about you, our support team handles these requests through the contact channels listed below. Requests to review, correct, or ask about your data are handled by the same support path — there is no separate form to find. Response times depend on the nature of the request; our team will confirm receipt and let you know what to expect.
Your transaction history and account details are available in the account dashboard after login. Check deposit and withdrawal records there without contacting support.
Update your registered email or contact information through account settings. For changes that require identity verification, submit a request via our support channel.
If you want to know what specific information we hold about you, contact our support team. We will confirm what data is stored and explain how it is used for your account.
All data-related requests — review, correction, deletion queries — go through the same support contact. You do not need a separate privacy form; use the email or live chat channel.
For any question about how your account data is handled — including transaction records tied to DANA, OVO, or GoPay deposits — use one of the contact paths below. Our Indonesia support team handles privacy queries alongside general account questions, so you reach the same team whether you are asking about a payment record or a data correction.
Open the live chat widget from any page on mysbotop. State that your query is about your account data or this privacy policy and the team will route it accordingly.
Send your privacy or data query to our support email address listed in the contact section of your account dashboard. Include your registered account email so we can locate your record.
For self-service data review, log in and open the account settings page. Your transaction history, linked payment methods, and contact details are all available there without contacting support.
Our data handling practices are designed around the account-to-wallet path that mysbotop is built on. We retain only what is necessary to operate your account, reconcile payment records, and respond to your support requests. When you are no longer active, retention follows the timeframe required by applicable local regulations.
Data moving between your device and our platform — including login credentials and payment references for DANA, OVO, and GoPay — is encrypted in transit. Your full wallet credentials are never stored on our servers.
We use session cookies to keep your account active while you browse the lobby and switch between game categories. You can manage cookie preferences through your browser settings; blocking session cookies will affect login functionality.
Account and transaction records are retained for the period required by applicable local law. After that period, records are deleted or anonymised. The current retention period for your account is shown in the data section of your account settings.
When this policy changes in a way that affects how your data is used, we notify you via the email address registered to your account before the change takes effect. The current version is always available at mysbotop/privacy-policy/.
Answers to the questions we receive most often about account data, payment records, and your rights under this policy.
We collect your email address, a password, and the contact details you submit during registration. Once you make a deposit via DANA, OVO, or GoPay, a transaction reference is added to your account history. We do not store your full e-wallet credentials.
Yes. Log in and open your account dashboard to view your transaction history, linked payment references, and registered contact details. For a broader view of all data tied to your account, contact our support team and request a data summary.
Update your contact details through the account settings page after login. For changes that require identity verification — such as updating your registered email — submit a request through live chat or email support. Our team will confirm the steps shown in your account.
We do not sell your personal information. Data is shared only where necessary to process your transactions — for example, a payment reference is exchanged with DANA, OVO, or GoPay to confirm a deposit. Each of those providers operates under its own privacy policy.
Records are retained for the period required by applicable local regulations in the eligible regions where this service operates. The current retention period for your account data is displayed in the data section of your account settings page after login.
We send a notification to your registered email address before any change that affects how your data is used takes effect. The updated policy is published at mysbotop/privacy-policy/ and the effective date is shown at the top of that page.